Privacy Policy - riviera boat

Riviera Boat Privacy Policy

1. Introduction Riviera Boat values your privacy and is committed to safeguarding your personal data. This policy outlines the types of data we collect, how we use it, and the measures we take to protect it. By using our services, you consent to the practices described in this policy.

2. Data Collected

Data Storage Location:
Riviera Boat operates web servers hosted in secure, GDPR-compliant locations. All data is stored and processed in accordance with the EU General Data Protection Regulation (GDPR).

Registration Data:
When you register on our website, we collect your username, email address, and any additional personal information you provide. You may access, update, or delete your personal data at any time.

Purchase Data:
To provide support and services, we collect information related to your purchase, including your purchase code and support expiry dates. This data helps us assist you with product support and downloads.

Support Data:
When submitting a support ticket, we collect data you provide to assist in resolving your inquiry. This data is processed by our third-party support system, Ticksy, which adheres to GDPR guidelines.

Comments:
When you leave comments on our website, we collect the data shown in the comment form, as well as your IP address and browser information to assist with spam detection.

Contact Form:
Information submitted via our contact form is stored securely and used exclusively for customer service purposes. It is never shared with third parties or used for marketing.

Google Analytics:
We use Google Analytics to track anonymous website usage data. You can opt out of Google Analytics at any time.

3. Cases for Using Personal Data Your personal information is used to:

Verify your identity during website usage.
Provide technical assistance and support.
Send updates and important information about our services.
Monitor account activity and prevent fraudulent transactions.
Enhance your experience and customize content.

4. Embedded Content
Our website may include embedded content from external websites, such as YouTube or social media platforms. These sites may collect data and track your interactions. We are not responsible for the privacy practices of these external sites.

5. Cookies
Riviera Boat uses cookies to enhance your user experience. These cookies help remember preferences, track usage, and ensure smooth functionality. You can disable cookies through your browser settings, but this may affect your website experience.

6. Data Access and Third-Party Access
Your personal data may be accessed by:

Our system administrators and customer support staff, who require access to assist you.
Third-party providers like Envato and Ticksy, who help us provide services such as support and validation.

7. Data Retention
We retain your data only as long as necessary to provide support and services. You can request to delete your data at any time, though this may limit the services we can offer.

8. Security Measures
We use SSL/HTTPS encryption to protect your personal data. In the event of a data breach, we will take immediate action to safeguard your information and notify affected users.

9. Your Data Rights
As a user, you have the right to request access to your personal data, request its deletion, or modify it. If you wish to exercise your rights under GDPR, please contact us.

10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.

11. Legal Disclosure
In certain cases, we may disclose your personal information to comply with legal requirements or protect our legal interests.

12. Amendments
We may update this privacy policy periodically. Any changes will be posted on this page, and you will be required to accept the revised policy to continue using our services.